UserCall

UserCall is an innovative platform designed to enhance the efficiency of gathering in-depth user feedback by leveraging AI-moderated voice user interviews. It streamulates the user research process by allowing for 1:1 voice calls with users at scale, delivering insights far deeper than traditional surveys. UserCall is tailored for businesses and researchers who seek qualitative data without the need for extensive user research methods or skills, as the AI interviewers are expertly trained to minimize bias and ask relevant follow-up questions. The platform streamlines the interviewing process, providing users with branded interview links that can be shared across various platforms, encouraging better engagement. UserCall is the perfect tool to understand customer satisfaction, align product teams, discover critical product needs, and much more - all with a fraction of the usual time and resources required.

Key Features

• AI-Powered Interviews: Custom AI interviewers conduct 1:1 voice calls to scale, with the ability to ask relevant follow-up questions.

• Time and Resource Efficient: Facilitates hundreds of interviews without the scheduling and managing constraints of traditional methods.

• Intuitive Question Design: Input learning goals and specific questions to guide AI interviewers for tailored insights.

• Insight Extraction: Automatic provision of conversation highlights and summaries with actionable insights.

• Branding and Convenience: Shareable custom branded interview links allowing user engagement at any convenient time.