Ariglad

Ariglad revolutionizes customer support by introducing an AI-powered toolkit that automates the creation and maintenance of knowledge base articles. This innovative tool ensures your help center is always up-to-date by analyzing customer support tickets and product release notes, thereby significantly reducing the number of customer inquiries. With Ariglad's real-time source synchronization, your knowledge base will stay aligned with customer interactions from multiple channels like Zendesk, Slack, and more. The platform is SOC2 certified for security and offers painless integration, promising a smarter and more efficient support experience for both businesses and customers. Experience enhanced operational efficiency, fewer support tickets, and happier customers with an always-current knowledge base.

Key Features

• Real-Time Source Synchronization: Keeps your knowledge base current by integrating with various sources in real-time.

• Automated Updates & Creation: Generates and updates knowledge base articles from customer support tickets and product release notes.

• SOC2 Certified Security: Ensures your data is secure, providing peace of mind for IT teams.

• Easy Setup: Quickly integrates with your existing Customer Experience (CX) or Customer Support (CS) stack.

• Efficiency & Customer Satisfaction: Reduces the manual effort involved in maintaining the knowledge base and improves customer response times.

FAQ

What is Ariglad?

Ariglad is an AI tool that automates the creation and updating of knowledge base articles from customer support tickets, product release notes, and various other sources like Zendesk and Slack.

How does Ariglad benefit customers?

81% of customers prefer to look for answers in a knowledge base before contacting support, and Ariglad helps in reducing support tickets by keeping the knowledge base updated.

Is Ariglad secure?

Yes, Ariglad is SOC2 certified, ensuring it meets high standards for security, availability, processing integrity, confidentiality, and privacy of customer data.

How can I try out Ariglad?

You can use Ariglad by scheduling a demo or by signing up for a free trial on their website.

What are the benefits of using Ariglad?

With Ariglad, the main benefits include saving time by reducing manual effort, improving response times with up-to-date information, and enhancing customer satisfaction by providing quick and accurate answers.